Enhancing Communication Skills in Teacher Training: An Action Research Study Based on Classroom Observations and Interviews with Novice Teachers and Trainees at CRMEF/Rabat

Abstract

Communication competence has been recognized as a foundational component of effective teaching worldwide. However, it remains one of the least developed skills/competencies among pre-service teachers. This action research study was conducted at the Centre Régional des Métiers de l'Éducation et de la Formation (CRMEF, Rabat) during the 2025-2026 academic year. It is built upon systematic classroom practices and semi-structured interviews with 35 participants from both teacher trainees and in-service teachers. The study was motivated by the author’s experience as a trainer at the CRMEF/ Rabat. It aims to contribute to the improvement of the curriculum delivered at the center. The article identifies a set of communicative weaknesses through triangulating observational and interview data. It also recommends concrete implications for curriculum reform at the CRMEF through a practitioner’s contribution to the ongoing discourse on communication in teacher training.