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Journal of Business and Management Studies

Journal of Business and Management Studies
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  • Service Quality and Customers Trust Towards Crafting Business Strategy for Courier Service Company

    WANG XIANGUANG, HU DAN, XIE LINGLING, BI XIAOYAN
    2025-01-11
  • Quantitative Assessment of Destination Service Quality of the Buddhist Circuit Using Relative Importance Index

    Ranjeet Kumar Raman
    2023-05-25
  • Client Satisfaction and Quality of Rendered Services of Landbank San Pablo Rizal Avenue Branch: A Basis for Strategic Plan

    Lydenren Javier, MARC LESTER QUINTANA
    2024-11-18
  • The Impact of Service Quality Using the Carter Model on Customer Satisfaction in Indonesian Islamic Banks

    Nur Faizah, Wiyadi, Muhammad Sholahuddin
    2023-10-05
  • Measure of satisfaction: Post Service Evaluation of National Youth Service Corps (NYSC) Scheme

    Bala Ishiyaku, Sani Inusa Milala, Ibrahim Inusa
    2019-08-30
  • The Effects of Service Quality on Customer Satisfaction and Its Implication on Company’s Performance: A Case study of Perumdam Tirta Alam Tarakan

    Arkas Viddy, Rukisah, Ana Srielaningsih, Hanadelansa, Andi Asrifan
    2023-01-06
  • Proposed Strategy to Improve Product Innovation and Service Quality at Pegipegi

    Raisha Nur Amalia, Leo Aldianto
    2024-09-21
  • Consumer’s Perceptions of Service Quality in Surakarta’s Bus Terminal during New Normal Era

    Nurdhina Arifa, Muhammad Sholahuddin
    2022-10-01
  • Implementation of a Lean Production System using Materials and Information Flow Chart in Electroplating Services Company

    Syahida Nur Aulia, Farizal F
    2024-06-13
  • The Role of Purchase Behavior in Consumers' Intent to Revisit and Recommend Coffee Shops in Manila: A Mediation Analysis

    Jan Carlo Libiran, Dexter Alonzo, Michelle Berdin, Charyl Genterola, Benedicto Avila, Bernard Letrero, Donn Enrique Moreno
    2024-09-03
  • The Relationship of Facebook Messenger Marketing to the Purchasing Intention of the Consumers of Philippine MSMEs

    Anne Valerie Casimiro, Cathleen Chua, Dominique Earl Pasquin, Jun R. Grimaldo
    2022-04-09
  • Analysis of Community Satisfaction Kutai Barat on Quality of Service University of Kutai Kartanegara Tenggarong

    Rewina Rewina, Ida Bagus Made Agung Dwijatenaya, Musmuliadi Musmuliadi
    2022-09-28
  • Influence of Search Engine Optimization (SEO) Towards Purchase Intention of Online Shoppers

    Anfernee Caro, Aaron Justin Mendoza, Hennie Noble, Kryzl Alexa Tanglao
    2024-06-13
  • The Impact of Job Satisfaction and Transformational Leadership on Turnover Intention of Front-End Employees at PT.XYZ

    Dameria Winny Mahadewi, Dian Indiyati
    2025-02-06
  • Understanding Insurance Uptake in the Philippines: A Cluster-Based Analysis of Consumer Priorities

    Emmanuel Paulino, Djhoana M. Rington, PhD, LPT, CGSP, CHRA, Noemi C. Gocuyo, MGM, LPT , Lalaine A. Isip, Ronald P. Romero, Ph.D, Ronaldo A. Tan, Ph.D, Paulo Noel A. Mazo, DBA, LPT
    2025-05-19
  • The Role of SVoD Service Attributes in Building Customer Loyalty: A Study of Repurchase Behavior in the Philippines

    Donn Enrique Moreno, Eduardo Mauricio, Rocky Angelo Gabatin, Justine David, Jaychelle Rayne Gutierrez, Stephanie Claire Nullas
    2023-09-07
  • Digital Innovation Performance of Selected Returnee Employees Among Selected It Companies in Guangzhou Towards an Improved Organizational Culture

    ZHUOJUN LIN
    2024-12-04
  • Analysis of Factors Affecting the Intention of Applying for Digital-Based Loans Based on the Technology Acceptance Model

    Fairuza Alief, Rifelly Dewi Astuti
    2024-06-28
  • Information System Success: Influence to Consumer Behavior in the Use of Mobile Payment in M-Commerce

    Mark Anthony L. Pelegrin
    2021-11-09
  • A Study of Customer Differences on UCPB Savings Bank’s Product and Services, Performance, and Reliability

    Alcuetas, Rosemarie Gaile, Balicao, Roger, Naguit, Claire Anne, Pigao, Kevin Jamir, Yumul, Tricia Laine
    2023-10-05
  • Consumers’ Continuous Usage towards Improved Operations and Management of Cross-Border E-Commerce Websites in Jinjiang, Fujian Province, China

    Tianfa Luo
    2024-06-08
  • Relationship with Industry 4.0 and Supply Chain Management System of FMCG

    Manjurul Hossain Reza
    2020-10-07
1 - 22 of 22 items

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Journal highlights
 
ISSN 2709-0876
DOI Prefix 10.32996/jbms
Started 2019
Frequency Bimonthly 
Language Multiple
APC $150

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