Hospitality for All: Examining the Awareness and Employment Readiness for PWDs in Davao City’s Restaurant Industry

Abstract

This study examined the level of awareness and employment readiness of restaurants in Davao City in relation to the inclusion of Persons with Disabilities (PWDs) in the hospitality workforce. Guided by the provisions of the Magna Carta for Disabled Persons (RA 7277) and other labor policies, the research aimed to determine whether awareness significantly relates to establishments’ readiness to employ PWDs. Using a descriptive-correlational research design, data were gathered from 34 respondents representing restaurant owners, managers, supervisors, HR officers, and staff. A structured Likert-scaled questionnaire measured two main constructs: awareness of legal frameworks and benefits of PWD employment, and readiness in terms of environment, training, and facilities. Findings revealed that respondents were moderately aware (overall mean = 3.63) of laws and incentives, particularly in relation to corporate social responsibility, but had lower awareness of tax benefits. Readiness was also rated as moderate (overall mean = 3.38), with stronger readiness in providing inclusive environments and weaker performance in accessibility of facilities. Correlation analysis showed a moderate positive relationship between awareness and readiness (r = 0.621, p = 0.001), indicating that higher awareness contributes significantly to employment readiness. The study concludes that while restaurants demonstrate growing awareness and willingness to employ PWDs, practical gaps in infrastructure and systemic support hinder full inclusion. It recommends enhanced awareness campaigns, facility improvements, and stronger government support to foster inclusivity in the restaurant industry.