Research Article

The Role of Job Dissatisfaction on Low Productivity in Ghanaian Sectors: Finding the Way Forward.

Authors

  • Saima Jahan School of Economics and Management, Nanjing Tech University, Nanjing Jiangsu 211816, China.
  • Gideon Appiah Kusi School of Economics and Management, Nanjing Tech University, Nanjing Jiangsu 211816, China.
  • Tanzin Akter Zisa School of Economics and Management, Nanjing Tech University, Nanjing Jiangsu 211816, China
  • Fiona Hammond Quarcoo College of Chemical Engineering, Nanjing Tech University, Nanjing Jiangsu 211816, China

Abstract

The rate of employee turnover in Ghanaian sectors poses a threat to employers and, to some extent, the Ghanaian economy as a whole. Most Organizations in Ghana still face the challenge of satisfying their employees to enhance productivity or maximize profit. This has resulted in several organizations experiencing low productivity and minimized profit. This study sought to investigate the role of job dissatisfaction on low productivity in Ghana and the ways to curb this problem. The study employed a questionnaire and semi-structured interview questions to gather data from 150 respondents based on relevant theories and literature reviews. The study’s findings revealed that dissatisfied employees could negatively affect an organization’s productivity owing to the fact that they will possess negative attitudes and perform poorly. This was supported by the study’s hypothesis of having a positive relationship between job dissatisfaction and low productivity. The empirical findings from the study indicated that several factors account for job dissatisfaction among employees, with such issues being insufficient salary, poor working conditions, lack of motivation, and fewer opportunities for career development. It was suggested that fulfillment elements (productive work conditions, chances to advance, high salary, and motivation) should be proactive measures to boost productivity in Ghana.

Article information

Journal

Journal of Business and Management Studies

Volume (Issue)

5 (1)

Pages

127-142

Published

2023-02-04

How to Cite

Jahan, S., Appiah Kusi, G., Zisa, T. A., & Quarcoo, F. H. (2023). The Role of Job Dissatisfaction on Low Productivity in Ghanaian Sectors: Finding the Way Forward. Journal of Business and Management Studies, 5(1), 127-142. https://doi.org/10.32996/jbms.2023.5.1.13

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Keywords:

Job dissatisfaction, stress, negative attitude, high turnover, low productivity