Factors Contributing to Work-Related Stress: A Qualitative Content Analysis

Abstract

This article provides a theoretical basis for the causes of work-related stress. Research objective: to identify the factors determining stress experienced at work based on qualitative content analysis. Data were collected by presenting open-ended questions to the study participants (n=303), and the obtained data were processed and interpreted using the content analysis method. The results of the study showed that a heavy workload and unrealistic deadlines, as well as a lack of clearly defined employee responsibilities and functions and a lack of precise instructions for performing tasks, were identified as factors contributing to workplace stress. The study also found that the risk of workplace stress is heightened by limited opportunities for professional development and career advancement, as well as a lack of training on stress management within the organization, as well as a failure to recognize employees’ efforts, a lack of incentives for good performance, and predominantly tense relationships with colleagues and supervisors. The study’s results provided valuable insights into the causes of workplace stress, which, in the context of future research, opens up opportunities to reasonably identify directions for the prevention and management of workplace stress at the organizational level.