From Classroom to Workplace: The Role of Soft Skills in Moroccan Higher Education

Abstract

This article examines the demand for soft skills in the Moroccan job market by analyzing interviews with 180 participants, comprising 80 prospective graduates, 80 employees, and 20 employers in Morocco, specifically in the Ain Johara and Kenitra industrial zones. The study results reveal areas of divergence and convergence. Study participants prioritize communication and problem-solving; some place a strong emphasis on time management, while others tend to favor adaptability and leadership skills. By contextualizing the findings, this article emphasizes the implementation gap between declaring the importance of soft skills and their integration into higher education curriculum design. It also recommends collaboration among Moroccan higher education institutions and labor market recruiters to match graduates’ skills and job market demands. Soft skills are no longer considered an academic necessity; rather, they have become a top priority to enhance human capital competencies and competitiveness in today’s interconnected economy.