Undergraduate Students’ Attitudes towards Online Language Classes during the COVID-19 Pandemic: Are Students Thriving or Surviving?

Abstract

The global pandemic has tremendously affected all walks of life. Education is no exception, with online learning being the only available mode of learning. This sudden shift to online learning, which was given marginal attention before the pandemic, has entailed many challenges for decision-makers, teachers and students alike. This paper highlights the general attitudes of Omani undergraduate students towards online language courses amid the COVID-19 pandemic. The participants are 155 undergraduate students who took online English requirements in the Centre for Preparatory Studies (CPS) at Sultan Qaboos University (SQU) in Spring 2021. A quantitative approach to data collection has been embraced to collect students’ perspectives on different aspects related to their online learning experience. A survey addressing different aspects of online learning related to connectivity, communication, learning experience and learning environment, assessment and learner’s online identity was conducted. The findings show that students are thriving and have a general positive attitude towards the online learning experience. However, students reported some factors which made the online instruction stressful such as technical issues, marathon assignments, disconnectedness and online identity. The findings of the study can be good indicators that should be taken into consideration when designing, running and evaluating online language courses for undergraduate students to help them thrive during this mode of learning.