An Investigation into Ho Chi Minh City University of Food Industry students’ Satisfaction of Online Learning

Online learning, satisfaction, internet, students, teachers


  • Ngô Thị Ngọc Hạnh
    Faculty of Foreign Languages – Ho Chi Minh City University of Food Industry, Vietnam
June 8, 2021


This paper aims to analyse the level of Ho Chi Minh City University of Food Industry (HUFI) satisfaction with the online learning approach and learning experiences during the COVID-19 widespread in Viet Nam. Qualitative research was carried out using online interviews of students from different subjects. The following four research questions were addressed: (1) Have you ever experienced studying online? (2) Do you like studying online? (3) What factors cause the obstacles of studying online? And (4) What do you expect from your online teachers? The results showed that the majority of students were dissatisfied with the current methodology. They suffered from a poor Internet connection, surroundings, a loss of self-awareness, lack of interaction and feedback, and philosophical lectures. Furthermore, they expected exciting e-learning lesson plans and their teachers’ sense of humour. More analysis is required to incorporate career development workshops and practical training courses into online learning and teaching, according to this report, to support creative teaching methods and effective ways for students in a new platform.