Management by Walking Around (MBWA), Communication, and Productivity of Selected Employees in Chongqing, China

Abstract

This study examined the Management by Walking Around (MBWA), communication, and productivity of selected employees in Chongqing, China. According to Dyer (2023), MBWA also encourages managers to broaden their inter-organizational connections and learn new leadership abilities, such as active listening, to assist in creating and sustain excellent employee-employer relationships. Effective communication stimulates the decision-making process and encourages effective communication among employees. The researchers aimed to assess the status of management by walking around, level of communication, and level of productivity of selected employees. It also examined whether there is a significant relationship exists between the status of management by walking around and the level of communication, the status of management by walking around and the level of productivity and the level of communication and the level of productivity of selected employees. The study utilized descriptive-correlational research method which determined the Management by Walking Around (MBWA), communication, and productivity among selected employees in Chongqing, China.The findings of the study revealed that the status of management by walking around was satisfactory and the level of communication of selected employees was very high. The level of productivity of selected employees was high. A significant relationship was noted between the status of management by walking around and the level of communication, with a Pearson r value of 0.429 indicating a moderate correlation. A p value of 0.000, lower than the 0.01 level of significance, indicated a significant relationship between the level of communication and the level of productivity. Management by Walking Around (MBWA) is a workplace practice where managers frequently observe and interact with employees. This approach promotes clear and effective communication, reducing extra work and missed cooperation. Employees complete tasks efficiently within designated time frames and seek ways to improve their skills. The practice is associated with higher productivity among employees in Chongqing, China, with higher communication levels leading to higher productivity.