Financial Management Practices and Financial Behavior Among Young Professionals of Business Process Outsourcing Companies

Abstract

The emergence of business process outsourcing (BPO) has changed labor demographics, especially among young professionals, which has sparked increasing demand in knowledge of financial behavior and management techniques. For their financial security and quality of life, financial literacy and behavior are absolutely vital. Many young workers lack enough financial knowledge and management skills, which results in bad financial decisions and behaviors. This difference could lead to unstable finances and compromise long-term security. Putting in place structured financial literacy initiatives fit for this group might greatly improve financial performance. Therefore, the aimed to assess the financial management practices and financial behavior among young professionals of business process outsourcing companies in China. The challenges encountered were also analyzed towards an intervention plan proposal. The study reveals that young professionals in BPO companies generally have a positive view of financial management, but their authority over decisions varies. Financial conduct is influenced by peer influence and societal expectations, and they exhibit varied financial behaviors in budgeting, saving, and long-term planning. However, they face challenges like limited understanding, lifestyle inflation, and balancing short-term and long-term goals.