Research Article

Technological Innovations to Overcome Cross-Border E-Commerce Challenges: Barriers and Opportunities

Authors

  • Md Azhad Hossain Department of Business Administration, Independent University, Bangladesh, Dhaka-1229, Bangladesh
  • Mahafuj Hassan Department of Business Administration, Independent University, Bangladesh, Dhaka-1229, Bangladesh
  • Rabeya Khatoon Department of Business Administration, Eastern University, Dhaka, Bangladesh
  • Md Kamruzzaman Department of Business Administration, Eastern University, Dhaka, Bangladesh
  • Anupom Debnath Department of Business Administration, Eastern University, Dhaka, Bangladesh

Abstract

E-commerce has revolutionized global trade, enabling businesses and consumers to interact seamlessly across borders. It is presently an essential aspect of the digital economy, providing formerly unavailable accessibility to goods and services around the globe. This research study delves into the technological advancements designed to tackle the multifaceted barriers inherent in cross-border e-commerce and bridge the digital divide in e-business. This study used a mixed-methods approach, combining qualitative and quantitative techniques, to investigate how technological advancements can help close the digital divide in e-business and remove barriers to cross-border e-commerce. E-businesses encounter a myriad of substantial challenges that span across various domains, such as cybersecurity threats, diverse regulatory environments, inadequacies in physical infrastructure, issues related to funding, cultural differences, and factors directly linked to customer engagement and satisfaction. These obstacles are primarily rooted in the disparities in technological capabilities, legal frameworks, and the levels of economic development between different regions. This paper explores the possible technological innovations related to cybersecurity, compliance, infrastructure development, financial technologies, and consumer engagement. Based on these findings, the research emphasizes convenient strategies that should be implemented to address the challenges of the digital marketplace and enhance the development of e-business.

Article information

Journal

Journal of Business and Management Studies

Volume (Issue)

2 (2)

Pages

70-81

Published

2020-12-26

How to Cite

Md Azhad Hossain, Mahafuj Hassan, Rabeya Khatoon, Md Kamruzzaman, & Anupom Debnath. (2020). Technological Innovations to Overcome Cross-Border E-Commerce Challenges: Barriers and Opportunities. Journal of Business and Management Studies, 2(2), 70-81. https://doi.org/10.32996/jbms.2020.2.2.7

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Keywords:

E-commerce, Technological innovations, E-business. Cyber security, Digital marketplace