Crisis Management Strategy for Emergency Response Team for Indonesian Diaspora in Middle East and North Africa (MENA)

Abstract

The Middle East and North Africa (MENA) region has unique characteristics compared to other regions in the world, such as Asia, the US, and Europe, including fewer natural disasters but more conflicts that lead to wars, which can significantly impact the Indonesian diaspora communities residing in the area. Indonesian citizens need to prepare to anticipate crises that require good strategies and collaboration involving the diaspora and the Indonesian government. This research aims to explore the importance of crisis management strategies for the Emergency Response Team (ERT) of the Indonesian diaspora in MENA. This study utilizes a qualitative approach involving in-depth interviews with experts, competent individuals, or members of the Indonesian diaspora ERT in the MENA region. Both primary and secondary data will be collected and analyzed using the Soft Systems Management (SSM) analysis method. Analysis using brainstorming and PESTLE will also be conducted to assist decision-making, as well as Incident Management Systems. The research will also identify challenges faced by the Indonesian Diaspora Emergency Response Team, the Embassy of the Republic of Indonesia, and the Indonesian Community Association in facing crises in the MENA region and analyze effective crisis management strategies that can be used to enhance readiness and response to emergency situations. This includes analysis and case studies on the evacuation of Indonesian citizens due to crises in Yemen, Libya, and Tunisia. The results of this study are expected to develop an understanding of crisis management for the Indonesian diaspora in MENA and provide practical recommendations to strengthen their ERT capacity in dealing with emergency situations, both in MENA and other regions. This study emphasizes the importance of proactive, network-based, and stakeholder engagement strategies and provides useful insights for policy-making and emergency response planning for the Indonesian diaspora community.