Effectiveness of Social Service Rehabilitation Programs for People with Mental Disorders in the Social Community (LIPOSOS) Environment in Jember

Abstract

This study aims to evaluate the effectiveness of social service programs for individuals with mental disorders (ODGJ) at the Social Shelter (Liposos) in Jember Regency. The research employs a qualitative approach with a descriptive design, allowing for an in-depth understanding of participants’ perceptions and experiences regarding the program's success. Data were collected through observation, semi-structured interviews, and documentation, then analyzed using the Miles and Huberman model, which involves data reduction, display, and drawing conclusions/verification. The main findings indicate that the rehabilitation program at Liposos Jember demonstrates a fairly adequate level of success, as evidenced by observable behavioral changes in clients and the achievement of rehabilitation goals, such as improved social skills and emotional control. However, several obstacles remain, including limited public understanding of reporting and referral procedures, environmental sanitation issues in the shelter area, and a shortage of experienced staff. The primary conclusion states that the effectiveness of the social service program at Liposos Jember is reasonably good, but improvements are needed in community awareness, environmental hygiene and safety, and capacity building for staff. Such enhancements are expected to increase the program's success and the quality of life for individuals with mental disorders in a sustainable manner.