Research Article

Developing Al-Powered Chatbots for Mental Health Support in Rural America

Authors

  • Jesmin Ul Zannat Kabir MSA, IT Project Management, Central Michigan University, Mount Pleasant, Michigan, USA https://orcid.org/0009-0008-3108-8654
  • Ashrafur Rahman Nabil MS in Information Technology Management, St. Francis College, Brooklyn, New York, USA
  • Reshad Ahmed Master’s in Exercise Physiology, Department of Exercise Physiology, Central Michigan University, Mount Pleasant, Michigan, USA https://orcid.org/0000-0002-9526-4003

Abstract

The Substance Abuse and Mental Health Services Administration [SAMHSA] (2021) reports that rural America faces three major challenges when dealing with mental health needs because of geographic separation combined with insufficient mental health professionals and widespread stigma against mental health. The integration of Artificial Intelligence (AI)-powered chatbots establishes a revolutionary designment for accessible cost-efficient scalable mental health assistance. The chatbots deliver cognitive-behavioral therapy techniques together with real-time crisis intervention and customized guidance that adapts to the specific needs of each rural population (Fitzpatrick et al., 2017). This research examines culturally appropriate AI-powered chatbot design methods together with ethical practices alongside protective measures for user privacy and data security (Reddy et al., 2019). Through technological innovation rural communities can overcome mental health service gaps which create new possibilities for both mental healthcare intervention and better mental well-being results. AI chatbot research shows their effectiveness for reshaping mental health services in rural locations while both protecting patient well-being and building resilience among local populations.

Article information

Journal

Journal of Computer Science and Technology Studies

Volume (Issue)

7 (2)

Pages

23-35

Published

2025-03-28

How to Cite

Jesmin Ul Zannat Kabir, Nabil, A. R., & Reshad Ahmed. (2025). Developing Al-Powered Chatbots for Mental Health Support in Rural America. Journal of Computer Science and Technology Studies, 7(2), 23-35. https://doi.org/10.32996/jcsts.2025.7.2.3

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Keywords:

Artificial intelligence, Mental health support, Rural America, AI-powered chatbots, Cognitive-behavioral therapy, Digital health innovation, Ethical AI design, Health disparities